Cognifty

Nifty CMS

This CMS is a surprisingly capable content management system with some features only found in large scale, "enterprise" level systems. Some features include:

• Content link tracking.

  View which pages use which images and vice-versa.

• Automatic image resizing.

  Automatically scale large images down to Web friendly sizes, as well as thumbnail sizes.

• Undo deletes.

  Quickly restore any accidentally deleted content without the need for complicated revision numbers.

• Wiki-syntax.

  Enter your text content in either HTML or wiki-style syntax for worry-free consistency.

Customer Service Portal

The customer service portal provides a gateway to all your orders from any e-commerce store. Having all your representatives manage orders in a custom portal reduces traffic to the shopping cart application, as well as reducing the complexity of managing roles and permissions for the shopping cart back-end.

The flexibility of a message queue centered order fulfillment center offers the ability to automatically route new orders, customer feedback messages, or return merchandise authorization (RMA) requests to any 3rd party system or to the internal ticket system allowing for human review.